I am currently being trained in line with NACCC (National Association of Child Contact Centres) regulations and standards, ensuring my practice aligns with the latest national guidance for safe, child-centred contact delivery. I am committed to continuing and furthering my professional training as I progress, to always provide the highest standard of support.

Professionally, I have worked with our CEO, Tina Maretic, for many years — including during her time at her previous contact centre — and our views have always been fully aligned: the child/children MUST come first! This shared, child-focused approach runs through everything I do.

Having personal experience of separated families, I know first-hand how complex and emotional these situations can be. This means I can view circumstances from both the professional standpoint and the family’s perspective — understanding not just the procedures, but the feelings, difficulties, and hopes involved.

I am committed to treating every family with dignity and fairness, and to creating a calm, supportive, neutral space where children’s needs always come first.